Tour reviews for the tour itinerary: 12 Days China Discovery Tour with Yangtze Cruise

Mr. Daryl Leigh Molloy and Mrs. Sonja Luise Molloy's China Tour Review

Hello Ivy and Tracy,

It was good to meet you Ivy in Xian. We thoroughly enjoyed our visit and have many fond memories of our time in China - we have a lot of photographs to remember our trip and some of the people that we met along the way. Our overall summary of Chinatoursonline is that you and your people did an excellent job to plan and then implement a wonderful program. We especially liked the personal service and special attention to our needs.

The vehicles were generally clean and tidy with ample space for us. All of the vehicles were relatively new and had good air-conditioning. Drivers were polite and friendly and did not smoke in or near the vehicles. The drivers were also polite in that they only used the horn infrequently. I think your guides have been quick to train them especially when some of the drivers are first time drivers for the specific guide.

The tour guides were generally excellent and we had no problems communicating. The knowledge of the guides and their understanding of English and our customs did vary quite a bit based on their experience in the positions. Both Joe in Shanghai and River in Beijing are well experienced professionals in their jobs and this can be seen in their relaxed approach and flexibility in helping us. Mai in Xian was quite nervous at first but once she relaxed she was very good and always tried to help us - she obviously doesn’t have the same experience as the other two mentioned above - I am sure that she has the right attitude just lacks in experience. Due to time the other guides were really just transfers to/from the respective airports and we really didn’t have a chance to get to know them - they were helpful. The guides were all very good. Special praise to Joe who treated us as a friend - he is very good at his job. River was also very friendly and helpful to us.

The bottled water were provided as necessary and in fact additional water was available on a couple of occasions when we needed it.

The restaurants were generally a good choice with ample food of good quality. We found all of them good but the restaurants in Beijing were generally a little better than the others.

The accommodation was excellent in Beijing with friendly staff. In Xian the hotel and staff were good but the location was a bit too far from the centre of the city for us to explore it by ourselves. The Yangtze river cruise was excellent with plenty of room in the cabin and very friendly and helpful staff. We were disappointed with the hotel in Shanghai. The facilities were limited for example no cupboard space to unpack our clothes. The staff were also generally not very friendly even though we spent more than 1 week at this hotel. The location was OK and we were able to easily access the subway for travelling into the heart of the city.

We had an excellent time and as I said Chinatoursonline did a very good job in pre-planning the whole trip. We enjoyed the cultural evenings and especially loved the acrobat show. We found it a good time to travel being the celebration of modern China’s 60th birthday.

We also thoroughly enjoyed the whole Yangtze river cruise with wonderful staff. Our "larger group" day tours from on the boat helped to reinforce the special treatment that we had for the whole trip by booking a private tour with Chinatoursonline. If we tour China again in the future be assured that you will be our first contact point.

Customer's information:
Name: Mr. Daryl Leigh Molloy and Mrs. Sonja Luise Molloy
Nationality: Australia
Itinerary: 17 Days China Discovery Tour with Yangtze Cruise (Luxury)

Updated: Thursday,Oct 15,2009