Tour reviews for the tour itinerary: 13 Days China Discovery Tour with Yangtze Cruise
Ms. Robin Ruth Irvin & Mr. Anthony Peter Teubert's China Tour Review
Dear Fay and Lydia,
The standard of vehicles was excellent, clean and well maintained.
The drivers were always polite and helpful. Never did they behave in anyway that could be considered offensive
All the tour guides spoke well and we had no problems with communication at all. In fact the tour guides made our visit more interesting with anecdotes about the local area, themselves and the lives of their family.
The bottled water was much appreciated and a nice service.
The restaurants were generally of a good standard. We enjoyed the food and there was certainly more than enough.
The waitresses were polite and helpful considering the language barrier as we did not speak Chinese.
The hotels were clean although the Beijing hotel by western standards had the hardest beds. In the hotel in X’ian we couldn’t get water for the rooms and had to find a street seller but it was in a fabulous position. Shanghai hotel had the best service and the friendliest staff.
CTO organized a great tour and If I returned to China I would definitely get them to do the organising. Any questions were answered promptly and everything rand like clockwork.
The guide in Chongquing, Miss Linda showed us around the city with spontaneity and initiative. She filled our day with anecdotes about the city and its people, we used public transport at our request to get to our final destination which made the city feel more real. A thoroughly enjoyable day.
Customer's information:
Name: Ms. Robin Ruth Irvin & Mr. Anthony Peter Teubert
Nationality: Australia
Itinerary: 13 Days China Discovery Tour with Yangtze Cruise
Updated: Monday,Nov 30,2009
Mr. Ian Street & Mrs. Janet Street's China Tour Review
Dear Sophia and Cindy,
Thanks to the organisation and attentive care we received from China Tour Online, we experienced one of our best holidays. The iconic sites and the friendly, knowledgeable guides made for an unforgettable experience.
All the drivers were polite and helpful and all the guides were polite, knowledgeable and friendly. There were no communication difficulties. We received two bottles of mineral water per person each day it was very much appreciated.
The vehicle in Shanghai wasn’t as nice as all the other cars, but not really anything to complain about. We did not encounter any problems with the transport.
All the hotels were clean, tidy and provided excellent service. In our opinion the hotel in Xian was the best.
The only small complaint we had was with the train travel. The situation with not being able to obtain a cabin for sole occupancy at the time was a little upsetting, however the problem was handled in a professional manner and the compensation of a room for our final night was fair, providing a guide and car to take us to the airport was an excellent thoughtful gesture.
In addition it would have been preferable if the seats booked for the trip to Qingdao were side by side and not across an aisle. However in the event we were able to swap seats with another passenger to enable us to sit together.
Whilst it is a little unfair to single out any one person for individual praise, we should like to thank Ella in Shanghai for lending us cash until we got back to the hotel, when we have problems with an ATM. (we did pay her back!) – exceptional service. And Juliet and her driver in Beijing were excellent.
We were a little nervous in booking our holiday over the internet with a foreign company, but having used CTO we would be more than happy to be used as a reference to reassure future travellers.
Customer's information:
Name: Mr. Ian Street & Mrs. Janet Street
Nationality: United Kingdom
Itinerary: 13 Days China Discovery Tour with Yangtze Cruise
Updated: Tuesday,Aug 18,2009
James and Mary OMeara's China Tour Review
Hi Tracy and Ivy,
We had a wonderful trip in China with CTO!
The vehicles were very clean and air conditioners in good order. There were no problems for the whole trip.
The drivers were very polite, and tour guides had excellent communication skills. They were always punctual and very helpful to us. The value for money for the whole tour was first class. There English was far better than we anticipated. They were very knowledgeable and polite, and looked after us very well.
We enjoyed all the restaurants we were taken to. All the restaurants were good. The service was very good. I cannot single out one which was better than the rest.
Many thanks for organizing our trip in such a professional manner. It was far better than we anticipated.
Many thanks for all your help. We had a great and memorable journey.
Kind regards
James and Mary OMeara
Customer's information:
Name: James and Mary OMeara
Nationality: Australia
Itinerary: 13 Days China Discovery Tour with Yangtze River Cruise(Budget)
Updated: Tuesday,Aug 11,2009
Mr John OMeara and Mrs Lynne OMeara's China Tour Review
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| Our clients in Yuyuan Garden |
Dear Tracy and Ivy,
Sorry that we have not replied in time - we are still traveling and are currently in Thailand. We really loved our trip with your company and have been telling everyone about your business. You really ensured that we were well taken care of! Thank you very much for all the time and trouble you went to ensure that our holiday was so good. We would like to come back to China one day to do another trip and to revisit some areas - your company will certainly be the first place we shall contact.
All tour guides spoke excellent English and we had no problems with communication. Their knowledge of China was excellent and we found them all very friendly and attentive and that every one of them ensured that all our travel needs were attended to.
All the restaurants were very good and we found our meals of a very high quality and suited to our tastes. We were particularly impressed with the restaurants where we were given private rooms - these seemed to have particularly sumptuous banquets. Most restaurants gave us two free drinks and most gave unlimited tea. If we had to pick one out as better than the others, we would probably say the restaurant in Chongqing. A private room and food that was really fantastic. The staffs there were exceptional.
We would like to give a special thank you to yourselves, we were very impressed with the attention to detail that was shown us when planning the trip and also for how quickly and thoroughly any queries were addressed. Your attention to the details meant that we embarked on our journey, confident that all would be well taken care of, and it was!
Thank you to all our guides and drivers. They were wonderful and we had nothing to worry about what so ever throughout the whole journey as every little detail was attended to.
It certainly was a tour to remember!
Customer's information:
Name: Mr John OMeara and Mrs Lynne OMeara
Nationality: Australia
Itinerary: 13 Days China Discovery Tour with Yangtze River Cruise(Budget)
Updated: Wednesday,Jul 22,2009
