Many of our satisfied customers have enjoyed the benefits of traveling as part of comprehensive and fully inclusive private tour and have continually returned with experiences that have far exceeded their expectations. We are delighted to have been able to take part in making our customer's dreams a reality and turning their journey into memories. Below are some feedbacks and reviews from our valued clients who traveled China with us. ChinaTourOnline.com has obtained the permission of the following guests to publish their comments and some clients' contact information. Please feel free to contact them with your questions or comments. Our customer team wishes you have a good time with our honest and personalized services.
Ms. Catherine Day & Mr. Jesse Day 's China Tour Review
Dear Lydia & Fay
Yes, the vehicles were clean and all had working seat belts! Everything went smoothly -- no problems.
No problems -- the drivers seemed expert and professional.
Their level of English was very good. I can’t think of any problems.
The hotel in Xian was beautiful and very comfortable and clean.
I appreciated that the company allowed the guide to have lunch with me, when I was alone in Xian. It was a nice chance to have some interesting discussions with my guide, Jasmine. Also, she was able to explain what I was eating! I enjoyed the hotpot lunch.
The restaurants all seemed very clean. I wasn’t worried about eating there -- and I did not get sick from anything I ate!
The restaurant in Yichang called Nobel’s Kitchen was excellent!
The hotel in Xian was beautiful. That was the only hotel that you booked for me. The cruise ship was excellent, too.
I went to the factory where they make the warriors in Xian, to a Jade shop at the City Wall in Xian, and to a tea ceremony in Xian. I requested the tea ceremony. I enjoyed all the visits. I was offered to stop at an embroidery factory in Yichang, but it was Womens’ day and the factory was closed.
Yes, but that may take a little while for me to get organized!
I was very impressed by the level of service -- everything went smoothly. The guides were very pleasant, and knowledgeable, and they all had very good English skills. Also, they were diligent in making sure I got to flights on time and making sure there were no problems checking in. There was some flexibility in the schedule to allow me to linger, or shop, or walk more, or walk less if I chose. I was able to have several choices about what to see after the schedule was finished.
It would have been extremely difficult to try to manage on my own in China -- I’m sure the stress of that would have ruined the whole trip for me.
No complaints! I spent a lot of time with Jasmine in Xian -- I enjoyed her company. The other guides, I was with only briefly, but they seemed fine and were all interesting. The drivers were all helpful with the luggage and managed to avoid accidents!!
Thank you for the beautiful scarf -- I will think of my trip every time I wear it. I really appreciate all of your work in arranging such a wonderful and memorable trip.
Sincerely,
Catherine Day
Customer's information:
Name: Ms. Catherine Day & Mr. Jesse Day
Nationality: United States
Itinerary: 9 Days Tour of Beijing - Yichang- Yangtze River Cruise - Chongqing
Updated: Sunday,Apr 04,2010
Mrs. Lydia Erika Graham's China Tour Review
Hello Ivy
Thank you for the photo, and also thank you for such a wonderful trip, we will recommend Chinatouronline to all our friends.
The vehicle was very clean and perfect for the 3 of us, no problems at all. The drivers were very polite. The guides spoke clearly only the one in Xian we had a little bit of difficulty to understand some times. Here I would like to compliment:
1. River and the driver in Beijing they were very coordinated and efficient to make our days smooth.
2. The guide and driver in Chongqing they were excellent and she went the extra mile in order to make our short stay pleasant.
PLEASE GIVE OUR SINCERE THANK YOU TO BEIJING AND CHONGQUIN TEAMS.
The hotels were nice and clean excellent service all the staff were very polite.
The best hotel was the one in Beijing PRIME HOTEL excellent service, very clean, the rooms were big, the bathroom big and clean, the buffet magnificent, and the attitude of all the employees excellent, the best was the one in Beijing.
The restaurants overall were okay, the first restaurant in Beijing needs to fix the wall paper on the walls, they were peeling and gives a sense of being old and dirty.
We enjoyed very much all the food, was excellent in all the restaurants. I should tell you that the one in Chongqin the food was tasty. I suggest that you mentioned to the restaurants that they should place a serving spoon with every dish. Also a fork for all the foreigners.
The silk factory in Beijing was nice to visit. In Xian was very nice to see the Clay factory and workshop also. We enjoyed to visit there.
Overall I thank you for a wonderful trip, I wish I could stay longer in Shanghai, next time I will go for 3 o 4 weeks!!
Erika
Customer's information:
Name: Mrs. Lydia Erika Graham
Nationality: Canada
Itinerary: 12 Days Majestic China Tour with Yangtze Cruise
Updated: Tuesday,Mar 30,2010
Kenneth Bunner's China Tour Review
Hello Tracy,
Let me tell you that I enjoyed a terrific holiday through the company that you represent, China tours online. I particularly enjoyed the portion of the tour that you oversee in Shaanix and Xian.
The tour guide Jasmine was the best of all the guides that led me during the tour. She was kind and soft spoken. Her organization and flexibility in conducting the tour and her knowledge and introspection were top-notch. She conversed in English without hesitation and with a great deal of confidence. She was an absolute joy.
The sights that I visited on the tour had many magical moments. The Terracotta Warriors museum was particularly amazing along with the Emporer’s tombs. The choice of restaraunts for lunch and dinner were always excellent choices and the food was delicious. I enjoyed the Chinese opera and evening performance at the dinner theatre we visited on the second evening.
Also impressive was the hotel that was selected for me in Shaanix during my stay. The western dinner buffet and the breakfast buffet were wonderful. The room that I stayed in at hotel was beyond description. It was the most impressive accommodation that I have ever experienced. I wish to add that I am a seasoned traveller having completed 25 airline flights in the last year alone. I hope this information helps you to see that I am discriminant in my praise.
Thank you and Jasmine so much. The tour you organized was above expectations and most enjoyable.Congratulations on a job well done. Please pass along my gratitiude to Jasmine. Thank you for greeting me during my tour. It is a pleasure doing business with you.
I have some photos that I will forward to you when I am at my own computer in a few days.
Ken Bunner,
Canada
Customer's information:
Name: Kenneth Bunner
Nationality: Canada
Itinerary: 12 Days Classic China Essence Tour with Yangshuo (Luxury)
Updated: Thursday,Mar 25,2010
Mr. Fernando Teixeira's China Tour Review
Dear Tracy & Ivy,
It was a pleasure to meet with you in Xi′an, and thanks a lot for the detail on my wife’s birthday.
Everything was ok. Just as more details: best vehicle is in Xi′an with best driver (on attitude, smile on the face) and Shanghai. those were the best.
The best English speaker is in Beijing, best guide on attention, be on the top of questions, doubts, any thing out of the plan or how he/she could best accommodate the plan for us in Shanghai.
We had available water all days; however because of weather conditions we used just a couple during the whole trip, but it is very nice to have available water on the vehicle.
Shanghai and Xi′an hotels we choose ourselves, Beijing hotel was find very well located, clean, good tourist hotel and room. Restaurants, best enjoyable food was first day lunch in Beijing and lunch on Saturday in Beijing (on a lake view). All the others restaurants were ok.
In all almost them the guide talked with the waiters/waitresses, so we had very little interaction with them, but everything was good.
The restaurant offers the most tasty food is on Saturday lunch in Beijing. (restaurant on the lake)
We did not have any complaint,it is more than what I already put in the comments. I am very glad with our choice with your company and we liked very much your services and flexibility to accommodate our requests and needs.
Customer's information:
Name: Mr. Fernando Teixeira
Nationality: Brazil
Itinerary: 9 Days Best of China Tour
Updated: Wednesday,Mar 24,2010
Mr. Mubasher Ahmad and Mrs. Nusrat Jehan Ahmad's China Tour Review
Dear Fay & Lydia:
We would like to thank you once again for arranging for us a wonderful tour of three great cities of China. We are very satisfied and happy for having received by very-well trained tour guides. All of them -- Ms. Juliet, Miss Jolin and Miss Judy performed their job most professionally. They were punctual, courteous, helpful, loving and well-informed. Their command of English language was very good, and we did not have any problem communicating with them or through them with others. The transportation was good; drivers were safe and dependable. All the three hotels -- Prime Hotel in Beijing, Empark Grand Hotel in Xian, and Lexington Plaza in Shanghai were top of the line, and our stay was extremely comfortable. The restaurants and the food were good, with the exception of only one place where service was as good as others, and we had informed the manager through Miss Judy that we were not very happy.
Despite the cold weather, we learnt a lot about the rich Chinese history, its culture, people, and the fabulous performing arts. We are surely going to recommend ChinaTourOnline to all our friends who might be thinking to visit China. We have four grown up children and ten grandchildren, and we are already encouraging them to tour the great country of China through your help.
We will like to offer a special appreciation for the gift of silk scarf’s to us by Fay in Xian. It was good to meet with her in person.
Customer's information:
Name: Mr. Mubasher Ahmad and Mrs. Nusrat Jehan Ahmad
Nationality: United States
Itinerary: 8 Days Splendid China Tour
Updated: Tuesday,Feb 09,2010
