Mrs. Vicky Khong's China Tour Review
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| Our clients at Badaling Great Wall, Beijing |
Hello Cindy and Sophia,
Thanks for the email, we all enjoyed our holiday very much and was most impressed with the level of sevice we received. We were grateful to have had someone waiting for us at the airport at each stage of the trip and transported to the hotel without delay.
The vehicles were clean and air-conditioned at all stages of the trip. I don't believe we experienced any problems. The drivers were all polite and refrained from smoking in our presence. Most of the tour guides were very good and most helpful, their English was clear and understandable. We struck up a real rapport with Nancy in Beijing and also John in Huang Shan, I think they were exceptional in their abilities as guides in their various ways and made us feel very special, testing our abilities to want to learn more about the various places we visited in China.
The mineral water was a great advantage as we were advised not to drink the tap water, having it ready on the coach for us was a very good idea and saved us having to buy it at inflated prices at some of the tourist spots we were in.
Most of the hotels selected were good, the standards in the bigger cities were better, overall as we had very little time in the hotels, our schedule was so full any problems we had were minor but we did notice some of the hotels which provided a safe in our rooms were not very safe as they were not secured to the wall so could have been carried away, this included the Sheraton Hotel in Guilin. Most of the hotels were clean and tidy, but some of them did not offer very good choices for breakfast, the best one had to be Sheraton Hotel in Guilin.
The restaurants were reasonable and all the guides did constantly ask to make sure we had enough food and whether we enjoyed it. Out of politeness on our part, we did not say we did not enjoy some of the food as we did manage to work up an appetite at meal times due to the extra activities and ate most of the things on offer. We were very good and did not insist on being taken to the nearest macdonalds!
We have thoroughly enjoyed our trip to China, we are so grateful having booked with yourselves as all the places we wanted to visit we managed to see at our leisure, we were never rushed like cattle and treated as VIPs everywhere we went. All the stresses normally associated when travelling on your own was removed, we never lost any time waiting for the bus to arrive and everything was done to suit our needs which made this one of the best holidays we have ever been on. We did worry after paying for the holiday as this is a new company but I am so glad we went as we were so impressed with the whole experience I would definitely come back again to visit other areas in China. We are more than happy to recommend your company to our friends and family. I would not hesitate to book with yourselves again as the level of service we have received have been very good whilst we were in China.
I think all the tour guides are very good, I think Nancy in Beijing was very friendly, John in Huangshan was very experienced and knowledgeable, he gave us the best food during the holiday taking us to exceptional restaurants during our trip with him. And Rose and Gary were also very good.
Thanks once again for arranging our trip to China......it was great!!!!
Customer's information:
Name: Mrs. Vicky Khong
Nationality: United Kingdom
Itinerary: 15 Days Beijing/Xian/Guilin/Shanghai/Mt.Huang/Shanghai (Luxury)
Updated: Friday,May 29,2009
Mr. Colin Chen's China Tour Review
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| Our clients at Li River, Guilin |
Dear Chinatouronline,
Our trip was memorable and all down to the good organization and planning by CTO. Guides were very competent and knowlegeable. We would not hesitate to make future trips to china via your organization. THANKS CTO.
The vehicles were great, no breakdown and comfortable and all the drivers were courteous and helpful. We have no communication difficulty at all. All guides were very knowledgeable of the area and history and were very helpful.
Most hotels were great, the best hotel Sheraton in Guilin and Hua ting hotel in shanghai, some location the food was good whereas at some other places, the food was average. For example, very Good food at Huangshan(tunzi), meals at Yangshuo and shanghai(except for a sichuan meal which was good) were only average.
The great tour guides in Beijing(Nancy), Xian(Rose), at Huangshan(John) and at Guilin(Gary).
Customer's information:
Name: Mr. Colin Chen
Nationality: United Kingdom
Itinerary: 15 Days Beijing/Xian/Guilin/Shanghai/Mt.Huang/Shanghai (Luxury)
Updated: Thursday,May 28,2009
Mr. George Robertson & Mrs Helga Marianne Robertso's China Tour Review
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Dear Tracy,
My wife and I would like to thank you for the superb holiday you recently organised for us and for all the hardwork you put in to ensure that it was such a great success. I am particularly grateful for your patience over the problems of transferring payment to China. We were especially delighted to meet you in Xian and be able to thank you personally; if you have an opportunity we would very much appreciate it if you could email copies of the photographs you took that evening.
We had a marvelous time and found China to be a fascinating country with a wonderful cultural heritage. All our guides and drivers were absolutely great and could not do enough to make our stay such a success. Indeed everyone we came into contact with went out of their way to make us welcome.
Thank you once again, and if we are ever lucky enough to come back to China we shall certainly make use of your company.
Customer's information:
Name: Mr. George Robertson & Mrs Helga Marianne Robertso
Nationality: United Kingdom
Itinerary: 18 Days China Essence Tour with Yangtze Cruise (Luxury)
Updated: Tuesday,May 05,2009
Mrs. Aine Maire Hyde's China Tour Review
Hi Cindy,
I gained a lot of knowledge from the Terra-Cotta Army in Xian, I am very happy with my guide. The hotel in Xian can be very noisy and is in need of a lot upgrade. Good location.
Customer's information:
Name: Mrs. Aine Maire Hyde
Nationality: United Kingdom
Itinerary: 17 Days China Discovery Tour with Yangtze Cruise (Budget)
Updated: Tuesday,Apr 07,2009
