Are you a reliable and legitimate travel agency operating the seat-in coach tours ?
ChinaTourOnline.com, owned by Xian Yatu Networks Technology Co., Ltd., is an online operation of Beijing ANZ International Travel Service Co., Ltd to tap China's inbound tour market.
Please click here to get more information about us.
Please click here to get more information about us.
Are your coach tour routes enough for us to choose ?
At present, we mainly operate 16 coach tours in Beijing, Hong Kong and Macau totally. In Beijing there are 7 seat-in coach day tours and 3 coach evening tours covering all the must-see attractions in Beijing like the imperial palace - Forbidden City, the most beautiful and elegant ancient Chinese construction complex - Temple of Heaven, the imperial garden - Summer Palace, the wonder of the world- Badaling Great Wall, Simatai Great Wall, Mutianyu Great Wall, and Hutong tours and such evening shows and performances like Kung Fu show, Chinese Acrobatic show and Peking Opera. In Hong Kong we now operate 3 day tours and 2 evening tours which include the best itinerary for people come to Hong Kong the first time - Hong Kong Island tour and many other unique attractions in Hong Kong. For Macau, we now only offer one itinerary which include the must and most popular sites of Macau starting from Hong Kong.
You can learn more about the Chinese history as well as the unique culture from by experiencing our seat-in coach tours. For the SIC tour in other cities, we are just in the process of developing them, all the arrangements will be arranged as specified in the itinerary.
You can learn more about the Chinese history as well as the unique culture from by experiencing our seat-in coach tours. For the SIC tour in other cities, we are just in the process of developing them, all the arrangements will be arranged as specified in the itinerary.
How do I book the coach tours ?
It is very easy and convenient for you to book the coach tours with us: booking online; booking via email and booking by phone.
What are included in the price of the coach tours ?
Our prices include all entrance tickets, some lunch, air-conditioned 22-seat coach or 45-seat Coach, shared English- speaking guide, tram car or cruise as specified in the itinerary.
Could the lunch quality be guaranteed ?
The restaurants we arrange are all approved by the national tourism administration and therefore are reliable in terms of hygiene and quality. Each lunch includes Chinese dishes with one cup of soft drink like cola or local beer in Beijing.
What about the tour guide ?
All of our guides are certified by the national tourism administration and they are well trained in hospitality industry. They are friendly, experienced and knowledgeable. They are skilled in organizing your tour and are fluent at communication.
How about the vehicle ?
Usually,the vehicle we use are 22-seat King Long coaches, the Sino-Janpan co-product locally made in China, which are air-conditioned, comfortable, clean, tidy and safe. All the coaches are licensed with insurance and are equipped with air-conditioning, and can carry standard luggage. They won’t be refueled during the transfer, and they are always parked not more than 100 meters from the collection point.
How about the driver ?
All of our drivers are professional and have the official licenses with over 5 years' driving experience. They are skilled in observing local traffic regulations and are always properly dressed. They refrain from smoking, eating and drinking in the passenger’s presence or during the transfer.
When and how do the guide come to my hotel and pick me up ?
Our tour guide will call you on the previous evening to finalize the departure time for the next morning from your hotel for Beijing coach tours, while for Hong Kong and Macau tour, tour voucher will be delivered to your hotel prior to your arrival, on which you will see the pick up time. Usually our tour guide will pick you up at your hotel around 8:00am for the day tours and 6:00pm for the evening tours.
How do I pay the coach tours ?
You may pay by Cash(only for Beijing coach tour), Credit Cards and Wire.
To whom should I complain if I have received very bad service during the coach tour ?
You can complain to the manager of ChinaTourOnline at service@chinatouronline.com. We will give you the satisfied answer after our careful investigation.
US& Canada:
1-800-509-9365
Tel:
+86-29-88336611-1608
Fax:
+86-29-88351252

